Comments on: Can Service Coordinators Use Coaching?

By: Abby Miller

Abby Miller — Wed, 26 Oct 2022 04:58:58 +0000

Hi Dana! I really love the coaching philosophy you presented and agree that it’s better to teach someone about resources available to them rather than doing most of the work yourself while leaving them in the dark. Having Mike identify and state resources of his own also lightens the mental load of EI workers and gives parents more control. For child care for Cailin, I would ask Mike if any of his immediate family are open to watching her, or if he has access to libraries or local internet sources in which he can look up local babysitter rates. Thank you for the insightful post!

By: Devin Rosssman

Devin Rosssman — Tue, 25 Oct 2022 20:52:49 +0000

I think coaching is very important for setting up families for long term success instead of short term. We want to set the family up with the tools to be able to problem solve on their own. I would urge mike to make a list of what he needs to get done and ask him how he has gone about solving those problems in the past. If he can access those resources again he should and if he can’t maybe we would work together to find solutions. Letting him lead the charge and supporting him and reassuring him throughout the process.

By: Karla

Karla — Tue, 25 Oct 2022 05:05:13 +0000

I agree with you that coaching can be hard and giving the child the option to do it instead of doing it for them seem like it would work to make it easier. Would you recommend for a parent to be taught different ways of saying things and working as a parenting class?

By: my

my — Wed, 23 Mar 2022 04:27:18 +0000

I would urge Mike to find out the resources he can find available to him that he might not know of already. Then I would give him the reassurance that he’s doing just fine and help him sort through which needs he needs to address first. Creating a priority list (diapers then housing, or housing then diapers) can also help with checking off the to-do list.

By: Emily Galo

Emily Galo — Wed, 23 Mar 2022 03:46:54 +0000

Hello!
I really love how you broke this down. I think I would try to implement the coaching method by asking rather than “doing”. I’d ask him what his childcare looked like in the past as well as what he has done so far to try to find childcare. Is there any area in his life that he has noticed has caused problems in finding childcare? I think it would be best to try to find which resources work best for his circumstances based on his responses, it would be best to include him every step of the way to hopefully allow him to feel like a part of a team and for him to have control over his situation.

By: Richard T Tran

Richard T Tran — Wed, 23 Mar 2022 01:26:01 +0000

How could you coach Mike through identifying resources (informal and formal), accessing and evaluating them?

Since Mike has had access to childcare in the past, it would be appropriate and beneficial to ask Mike what childcare services he is aware of in order to empower him to dig up resources on his. I would also encourage Mike to contact these identified services and explore the options he has with them, and this would help Mike develop the necessary skills to evaluate different resources.

By: Janelly

Janelly — Tue, 22 Mar 2022 23:45:25 +0000

It seems that Mike has already had childcare in the past therefore it may be fitting to ask “how did you go about obtaining childcare with your previous job?” After he responds, I would ask if there are any other possible options such as a family member for example. In the case where he has no one to help, I would then help find resources that would best fit his situation.

By: Emily Swinney

Emily Swinney — Tue, 22 Mar 2022 19:52:22 +0000

Hello Dana!

Like you said, I would start with asking Mike what resources he knows about. Maybe he has struggled with this before or knows someone who has and he can revisit/utilize those resources. He may have ideas or resources he knows about, is comfortable using and that may be more useful/accessible to him. For childcare, it is very possible that he is uncomfortable with letting Cailin stay with strangers, so utilizing resources he is comfortable with is super important (maybe his own church daycare, family or friends that he trusts). I really like the coaching approach to this issue because it gives him more control of the situation and is probably more comfortable for him than just being told what to do.

By: Yesica Pineda

Yesica Pineda — Mon, 21 Mar 2022 17:18:40 +0000

I definitely believe service coordinators can use coaching during their assessments/evaluations. Coaching is part of their job, regardless if they got the job through a coursework or degree. Coaching in my opinion is not just a “teacher’s” job or a “therapist’s.” I believe everyone can use coaching in their careers. It is how we learn from others and assist them in any need. Using the coaching strategies within gathering the information and making sure the client understand his/her needs before calling into action is important to know. After, I agree the next step would be finding the appropriate resources for that family. I think the main concern here should be knowing all of those resources and having them on handy ready to share when needed. That would save time from going into the office and having to sit down and find the resources. It is a lot to think about, but another job requirement and protocol is not to make relationships with the clients in what so ever aspect. Therefore coaching would be perfect. The service coordinator in this case is not simply providing right a way the resource, but rather taking time to make the client understand and help them cope with their need to see if they might come up with other solutions themselves. The only follow up would be in the future asking again for other resources the service coordinator might have to help the family again.

By: Rachel Dunkley

Rachel Dunkley — Fri, 11 Mar 2022 06:06:14 +0000

I would ask Mike what he used for child care before he lost his job. After finding out what he knows, I would work with him to brainstorm other possible options that are cohesive with his and his child’s needs at this time. After this, I would consider what services align best with him and I would provide him with some possible resources and services and their contact information to make reaching out easy for him. It is important that he feels like he has control over his child care and that I would only be there to guide him in the right direction.