{"id":216,"date":"2012-11-19T21:31:01","date_gmt":"2012-11-20T02:31:01","guid":{"rendered":"http:\/\/veipd.org\/earlyintervention\/?p=216"},"modified":"2020-06-25T03:10:59","modified_gmt":"2020-06-25T03:10:59","slug":"strategies-for-rescuing-a-shaky-first-visit","status":"publish","type":"post","link":"https:\/\/www.veipd.org\/earlyintervention\/2012\/11\/19\/strategies-for-rescuing-a-shaky-first-visit\/","title":{"rendered":"Strategies for Rescuing a Shaky First Visit"},"content":{"rendered":"

We’ve all had that visit…the one where we knock on the door for the first time and the family is less than pleased to see us arrive. Or the visit where, after we arrive, the parent leaves us in the living room and doesn’t reappear for 10 minutes. Or, the visit where the parent is n\"Cartoonervous and the child is crying and it feels like this isn’t the best time for intake paperwork. How do you rescue a first visit with a family that starts off shaky? Here are a few ideas:<\/p>\n

Build rapport and prepare the family BEFORE the visit<\/strong><\/h2>\n

When you talk to the parent before the visit, spend some time chatting about the child to try to get to know the family. Offer flexibility with scheduling and ask the parent when is a good time for the visit. Describe what the parent can expect on the visit to alleviate some of the anxiety that goes with having a stranger coming to the family’s\u00a0home.<\/p>\n

Be warm, friendly, and kind<\/strong><\/h2>\n

This should go without saying, but sometimes we get in “professional” mode and forget how hard it can be\u00a0 for a parent to have a stranger arrive at\u00a0his home to talk about concerns about\u00a0his child. Approach the family with acceptance and an attitude of partnership. Research says that\u00a0two of the\u00a0most effective\u00a0things you can do when working with families\u00a0are to\u00a0just be friendly and help them feel comfortable with the process. YOU set the stage for the early intervention relationship.<\/p>\n

Remember that you are a guest<\/strong><\/h2>\n

When you arrive, introduce yourself and ask again if this is a good time to meet. Follow the parent’s lead regarding whether or not to remove your shoes and where to sit.\u00a0 Take time to get to know the parent and child before diving into\u00a0the developmental screening\u00a0or completing paperwork. Spend\u00a0time upfront\u00a0just playing with\u00a0and enjoying the child.<\/p>\n

Pay a genuine compliment<\/strong><\/h2>\n

Pay a genuine compliment to the parent – about the baby’s outfit, the music playing, photos you see, the flowers on the front porch, etc.\u00a0Everyone loves to be noticed for their interests or things they love.<\/p>\n

Comment on something interesting or something you have in common<\/strong><\/p>\n

Look around the room and listen to the parent to find something you have in common. Use this to have a comfortable conversation without spending too much time talking about yourself. Or, comment on\u00a0something interesting – a picture on the wall, the family pet, etc.<\/p>\n

Explain the expectations for how early intervention works<\/strong><\/h2>\n

Talk\u00a0to the parent about her\u00a0role in\u00a0the child’s\u00a0intervention and why\u00a0active participation is so important.\u00a0If the parent wanders off, ask if you can tag along. Give gentle reminders if necessary, and if the parent is not able to participate, ask if she would like to reschedule for another day\u00a0that would work better. Often, when a parent is not participating in the visit, it is because she doesn’t know what to expect or what role to play or because something more pressing is going on in the family’s life.<\/p>\n

Explain what you’re doing and why<\/strong><\/h2>\n

Talk to parent through the screening and through any paperwork. Invite the parent to ask questions and read everything, allowing plenty of time for both.<\/p>\n

When the parent mentions a problem, start working together to solve it.<\/strong><\/h2>\n

If the parent mentions a concern or a problem, see how you or your program can help. Be careful not to swoop in and fix it, but rather talk with the parent to find out\u00a0more about the issue, what she has already tried to do to address the problem, and what kind of help she needs. Brainstorm together to try to come up with some solutions.<\/p>\n

Say “thank you.”<\/strong><\/h2>\n

Thank the parent for taking the time to meet with you, for providing information, and for the opportunity to meet the child and the family. Ending on an appreciative note can help set the stage for the parent-provider partnership that is so essential to successful intervention.<\/p>\n

What\u00a0other strategies do you use to smooth out a shaky visit?<\/strong><\/p>\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

We’ve all had that visit…the one where we knock on the door for the first time and the family is less than pleased to see us arrive. Or the visit where, after we arrive, the parent leaves us in the living room and doesn’t reappear for 10 minutes. Or, the visit where the parent is […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"yes","footnotes":""},"categories":[139,12,14,16],"tags":[31,37,50,55,58,59,62,68,79,86,87,95,96,104,112,115,125],"class_list":["post-216","post","type-post","status-publish","format-standard","hentry","category-all","category-intervention-visits","category-practical-strategies-for-intervention","category-service-coordination","tag-challenges","tag-collaboration","tag-early-intervention","tag-engagement","tag-families","tag-family-centered-practices","tag-home-visits","tag-infants","tag-natural-environment","tag-parent-professional-partnership","tag-parents","tag-relationships","tag-research-to-practice","tag-service-coordination-2","tag-strategies","tag-teamwork","tag-toddlers","clearfix"],"yoast_head":"\nStrategies for Rescuing a Shaky First Visit - Early Intervention Strategies for Success<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.veipd.org\/earlyintervention\/2012\/11\/19\/strategies-for-rescuing-a-shaky-first-visit\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dana Childress, PhD\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/2012\\\/11\\\/19\\\/strategies-for-rescuing-a-shaky-first-visit\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/2012\\\/11\\\/19\\\/strategies-for-rescuing-a-shaky-first-visit\\\/\"},\"author\":{\"name\":\"Dana Childress, PhD\",\"@id\":\"https:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/#\\\/schema\\\/person\\\/912e5da6aba7fba3a723c90a678d1146\"},\"headline\":\"Strategies for Rescuing a Shaky First Visit\",\"datePublished\":\"2012-11-20T02:31:01+00:00\",\"dateModified\":\"2020-06-25T03:10:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/2012\\\/11\\\/19\\\/strategies-for-rescuing-a-shaky-first-visit\\\/\"},\"wordCount\":700,\"commentCount\":4,\"publisher\":{\"@id\":\"https:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/2012\\\/11\\\/19\\\/strategies-for-rescuing-a-shaky-first-visit\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/wp-content\\\/uploads\\\/2012\\\/11\\\/MC900056790.bmp\",\"keywords\":[\"challenges\",\"collaboration\",\"early intervention\",\"engagement\",\"families\",\"family-centered practices\",\"home visits\",\"infants\",\"natural environment\",\"parent-professional partnership\",\"parents\",\"relationships\",\"research to practice\",\"service coordination\",\"strategies\",\"teamwork\",\"toddlers\"],\"articleSection\":[\"All\",\"Intervention Visits\",\"Practical Strategies\",\"Service Coordination\"],\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/2012\\\/11\\\/19\\\/strategies-for-rescuing-a-shaky-first-visit\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/2012\\\/11\\\/19\\\/strategies-for-rescuing-a-shaky-first-visit\\\/\",\"url\":\"https:\\\/\\\/www.veipd.org\\\/earlyintervention\\\/2012\\\/11\\\/19\\\/strategies-for-rescuing-a-shaky-first-visit\\\/\",\"name\":\"Strategies for Rescuing a Shaky First Visit - 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